You don’t want your customers to buy from your competitors?

We agree! With our Customer Identity Management (CIAM) you can create unique customer purchasing experiences and retain your customers long-term through excellent customer service. Some examples include:


Centralized Logins, Customer profiles with order-history and order-tracking, Selfservice Password-Changing, Identity Federation through SAML or OpenIDConnect, B2B, B2C, SSO, Newsletter-Registration with Double-Opt-in, separated user-databanks for multiple Shops, Mobile Apps with native SDK.


Do these topics sound relevant to you? Then contact us today! We know our way around the relevant products available, and can help you find out what best suits your setup.

Customer IAM – The boost your business needs

Offer your customers exceptionally good service
Digitalize your Customer-Data
Create the connection between online and offline
Start to really get to know your customers

We are your CIAM experts

Our Customer IAM service portfolio

From the as-is analysis, through the selection of the appropriate technology, to implementation, project management and support in the operation of your IAM solution. Whether over the entire project or in individual phases – we support you exactly where you need it.

Your Customer IAM benefits with amiconsult

Personalized customer experience
  • Personalized login and shopping experience
  • Improved targeting
  • Individualized offers
Comprehensive customer understanding
  • Progressive Profiling
  • Customer Journey Mapping
  • Identity Analytics
Increased Customer Loyalty
  • Customer loyalty program
  • Personalized newsletters
  • Retargeting
State-of-the-Art UX-Flows
  • Simple navigation (Information Architecture)
  • Reduction of complexity (Simplified User Flow)
  • Contextual Help & Micro Interactions
Optimized customer experience
  • Social login
  • Self-service functions
  • Smooth experience across all platforms (omnichannel)
Process automation
  • User-Self-Service
  • Single Source of Truth
  • Business Process Automation
Simplified partner management
  • Manage permissions
  • Central management of user accounts
  • Segmentation
Process automation
  • User-Self-Service
  • Single Source of Truth
  • Business Process Automation
Improved customer understanding
  • Progressive Profile
  • Customer Journey Mapping
  • Identity Analytics
State-of-the-Art UX-Flows
  • Simple navigation (Information Architecture)
  • Reduction of complexity (Simplified User Flow)
  • Contextual Help & Micro Interactions
Delegated access administration
  • Manage 3rd party access
  • Reduced workload
  • Granular control
Targeted personalization
  • Personalized addressing of partners
  • Personalized addressing & targeting of customers
  • Increased retention
Reduced expenses
  • Relief of Support & Helpdesk (Self-Service)
  • Business process automation
Avoid warnings
  • Comply with duty to provide information
  • Adhere to compliance guidelines
  • Connect new services without cumbersome data migrations in a short period of time.
  • Modern cloud architectures allow systems to grow with you
  • Manage access permissions
  • Context-sensitive access control
  • Continuous monitoring
Multi-Factor Authentication (MFA)
  • Increased security through multiple security factors
  • Reduced phishing risk
  • User friendly & easy to use
Identity Governance and Administration (IGA)
  • Framework for Identity Management
  • Automation of access processes
  • Transparent access processes
Privileged Access Management (PAM)
  • Manage privileged accounts automatically
  • Minimize insider threats
  • Adhere to compliance policies
Risk Based Authentication (RBA)
  • Context-sensitive risk analysis
  • Dynamic authentication
  • Analyze behavior patterns
  • Passwordless authentication using biometric data
  • Public standard
  • Very strong security level
Consent management
Data lifecycle management
Complete auditing

Our software partners

As product-independent consultants, we carefully select which products fit your project. Our goal is to build sustainable systems for the future.

SAP Logo
okta Logo
PingIdentitiy Logo
Cidaas Logo
Omada Logo
Saviynt Logo
Azure Logo
SAP Logo
okta Logo
Cidaas Logo
Omada Logo
Saviynt Logo
Azure Logo
Mitarbeiterbild Julia
Julia Weiler
Head of Sales
Hannes Riehl
Lead Consultant – Customer Identity & Access Management

You want to create or improve your Customer IAM?

Then let’s get started, book an appointment today with our experts.